1. #1

    Getting an error message " Documents.library is no longer working"

    I am consistently getting an error message "Documents.library is no longer working" when trying to open Libraries. Does it mean that someone has deleted it? Is there any solution to fix this error message?

  2. #2
    Support Array
    Join Date
    Nov 2012

    Re: Getting an error message " Documents.library is no longer working"

    Yes, you are right to some extent. Your Library is either not available means deleted or has some issue. To resolve this issue, first of all delete the Windows Explorer(Libraries) from your computer. To do the same open Libraries and then right click on it.Now choose "Delete" option. If it asks for any confirmation then confirm it. On navigation pane, you will see "Libraries". Just right click on it and choose "Restore Default Libraries" option. If this method fails then perform a system restore. For doing the same, press "Windows key+W" and then type "System Restore" in search box and hit enter. Now click on "Create a Restore Point". After that click on "System Restore " button and finally on "Next" button.Just select a date and time when your windows store started showing error. After performing all the steps, click on "Finish".

  3. #3
    somyajit Array
    Join Date
    Dec 2012

    Re: Getting an error message " Documents.library is no longer working"

    I suggest you to follow the steps given below and check if help.

    Method 1: Let`s try deleting this folder and re-create it. This library can be safely deleted from your computer. Folders that have been included will not be affected.

    a) Open Windows Explorer (Libraries) and right click on the corresponding library.

    b) Choose Delete and confirm the deletion.

    c) Now, on the navigation pane, right click Libraries and choose Restore default libraries.

    Note: Deleting a library does not delete the contents of the included folders. However, you may need to re-add or include your folders manually, if needed.

    Method 2: perform a clean boot.

    Perform Clean Boot.

    To help troubleshoot error messages and other issues, you can start Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.


    Important: Reset the computer to start as usual.

    Note: After you have finished troubleshooting, follow these steps to boot to normal startup.

    a) Press the ‘Windows + R’ key on the keyboard.
    b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
    c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
    d) When you are prompted to restart the computer, click ‘Restart’.

    Method 3: Perform system restore.

    a) Press Windows Key +W, type System Restore on the search box.

    b) Click on Settings and then Create a restore point.

    c) Click on the System Restore button. Then click Next.

    d) Choose a time and date prior to Windows Store disappearing and click Next. Note: You should click Scan for affected programs to verify which programs and drivers may be affected by this action.

    e) Click Finish when you are ready to perform the System Restore.
    Hope the information provided was helpful.

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